Change Leadership Symposium – June 8 – Columbus, OH – Franklin University
Breakout #1: BSC Strategy Map, Part 2 – Implementation (continues the April discussion)
In April we began the exploration of the Balanced Scorecard and Strategy Maps as change tools by presenting materials from Kaplan & Norton with examples drawn from non-profit and higher education organizations. This session will begin with a brief review of the material covered earlier and continue with a focus on how these tools can be used for changing how organizations execute their strategy. Do they work best for communicating, and if so when and to whom? Do they work for developing measures? Do they work for alignment or increasing line-of-sight within the organization? Also, how do these tools work along with other change-oriented tools such as those within Six Sigma and TQM? This session will be facilitated by Dr. Jan Lyddon and Bruce McComb. (If you attended the April session please bring those handouts with you so we can limit the amount of new copies needed.)
Breakout #2: Understanding Resistance to Change
Various reasons for change resistance will be discussed including some rational reasons often found embedded in such resistance. Topics will include active vs. passive resistance, alternate views of the future, vested interest in the past, and identifying influencers in the organization. Much of the discussion will connect to approaches for mitigating change resistance. This active discussion will be led by Dr. Ross Wirth.
To register: RSVP to Dr. Ross Wirth at email@example.com or 614-947-6128.
Registration fee payable at the door: $15 includes light dinner and symposium supplies.
The symposium is open to anyone who is actively (or wants to be) involved in leading ch