Wednesday, February 10, 2010

CallCopy Realizes Significant Growth in 2009, Anticipates Success in 2010 and Beyond

Call Recording and Contact Center Solutions Provider Enhances Product Suite and Gains Customers, Employees

COLUMBUS, Ohio – February 10, 2010 – CallCopy, a leading provider of call recording and contact center solutions, today reported year-over-year revenue growth of more than 110 percent during the 12-month period ending in December 2009. This is the third consecutive year that CallCopy has achieved significant levels of revenue growth.

"We attribute our continued success in part to our undeterred focus on providing the highest levels of service to our customers and also to our commitment to building the most innovative and flexible solutions on the market," said Ray Bohac, president and CEO of CallCopy. "We've seen strong growth for several years now and have strategically built upon that growth, maintaining our dedication to quality and service at all levels of the organization."

CallCopy more than doubled its number of employees in 2009, and was approved for job creation tax credits from the State of Ohio and the City of Columbus to create 50 additional positions over the next three years. "In order to support our growing customer base, we've greatly expanded the number of support staff to ensure we maintain the level of service that our customers have come to expect," said Jeff Canter, chief operating officer of CallCopy.

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