Thursday, January 7, 2010

Open position - customer support

Company Description: Go Big Media, LLC is the largest online website for connecting entrepreneurs and small business owners with early-stage funding. We help business owners acquire the capital necessary to take their business to the next level. Our website is

Job Description: We're looking for a customer support person to handle email and phone calls from our website users. We have thousands of users each day that visit our website and review our funding tools. The client support person will be responsible for answering sign-up questions via email and phone and ultimately helping to close the user on a paid account. In addition, the customer support person will handle users with paid accounts who have trouble with the site in some fashion (technical, billing, etc).

Job Requirements: Must have previous customer support experience with an online company/website. You must be willing to be on the phone most of the day helping our customers. A friendly, positive attitude is the most essential tool for being successful in this position. If you are not a naturally positive person, please don't bother to apply. Web savvy applicants are preferred.

Work Schedule/Environment: We work 8:30am to 5:30pm. Business casual dress policy.

* Location: Powell, Ohio
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

How To Apply: Email your resume to


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