Tech across Ohio - Insurance.com Wins 'Best Practices in Business Intelligence' Award From Business Intelligence Perspectives
Leading online auto insurance agency recognized for outstanding business intelligence solutions
CLEVELAND, Oct. 5 /PRNewswire/ -- Insurance.com, the country's largest online auto insurance agency, has won the "Best Practices in Business Intelligence" award from Computerworld's Business Intelligence Perspectives, the premier conference for leaders in the business intelligence and IT management sector.
The award identifies and acknowledges excellence among users of business intelligence solutions and approaches. Winners were announced September 16 during a special awards ceremony at Business Intelligence Perspectives, at the Westin Chicago River North, Chicago, Ill.
"Everyone on the team was honored simply to be recognized for this award," says Scott Noerr, Insurance.com's director of IT Services. "To win the award only drives home the fact that we're building world class solutions to everyday problems right here in Solon."
Other team members included Harshad Kulkarni, Business Intelligence manager, and Business Intelligence developers Amith Vangala, Irina Karpov, and Mike Nowak.
"I couldn't be more proud of our team and what we're doing at Insurance.com," says Rob Klapper, CEO. "Not only is our team's solution best-in-class, it helps deliver on Insurance.com's brand promise - to make insurance companies compete, so our customers win by choosing the policy that fits them best - by building a more efficient sales force, giving them a greater opportunity to communicate with our customers and address their auto insurance needs."
To increase sales center efficiency and decrease idle time per insurance agent, Insurance.com set out to level each agent's workload. This, in turn, led to reduced operating costs and maximized potential revenue.
"We created a real time, closed loop system that looks at 15 different variables from four different source systems to determine the amount of capacity available in the sales center," explains Noerr. "It recalculates the capacity every five seconds and adjusts the amount of time an agent sits idle."
Business Intelligence Perspectives conference's annual awards program, Best Practices in Business Intelligence, identifies and acknowledges excellence among companies in the following areas:
- Creating an Agile BI Infrastructure
- Driving Process Management with BI
- Expediting Information Delivery, Retrieval, Reporting and Analysis
- Innovation and Promise in Business Intelligence
"Today's competitive economy demands that IT enterprises effectively and efficiently implement successful business intelligence strategies. Insurance.com has fully demonstrated the ability to devise and implement solutions that ensure the most efficient IT infrastructure and advancing the larger goals of the organization," said Ellen Dally, senior vice president events, IDG Enterprise.
Located in Cleveland, Ohio, Insurance.com is the top online auto insurance agency in the U.S., and offers comparison auto insurance quotes consumers can buy online or by phone. By linking directly to the rating systems of fifteen top insurance companies, Insurance.com provides instant, accurate comparison rates that help consumers make smarter decisions about auto insurance. For more information, visit http://www.insurance.com.