Sunday, February 28, 2010

96-Store Wendy’s Franchise Organization Implements Syrus for Back Office Reporting

COLUMBUS, OH (February, 2010) - Carlisle Corporation, a 96-store, four-state Wendy’s restaurant franchise operation headquartered in Memphis, has implemented back-office service and software leader Syrus Restaurant Information Services in order to make informed business decisions, reduce food and labor costs and get faster access to their information.

Chance Carlisle, President and Chief Operating Officer, explains, “What used to take a week to produce a good product mix for our stores, is available immediately with Syrus. Now, I have a week to analyze the data. Take the new Spicy Nuggets. For all 96 stores we can spot menu mix trends to determine pricing strategies, evaluate the effectiveness of the product, and see where to spend our advertising dollars. We used to make decisions in a vacuum or on hunches. With Syrus’ information, we measure and either validate or debunk. For a company of our size to be able to do this analysis so quickly is tremendous.” And, Chance has seen significant food cost savings. Managers are using all of Syrus’ tools, such as daily targets and accurate prep and cook charts.

Each manager uses Syrus differently to improve performance at his or her own store. “With consolidated reporting, my District Managers now have the ability to manage each store according to its situation and can quickly fine tune their management approach based on what each store needs. Not all stores have food cost problems. They coach their worst offenders and then focus on other issues, like labor, at other locations. By pinpointing specific areas of improvement, managers operate more efficiently, and stores improve financially.” Chance fully expects to use Syrus’ above-store reporting to make better decisions and to use the data in their top line business reviews. “We’ll no longer manage 96 stores as one store. Now, we’ll have accurate information to see demographic trends and discover why some stores are doing well compared to others. We’ll be able to evaluate the effectiveness of new hires and of our training program. And, understand how menu pricing affects different locations. We’ll have a whole different set of benchmarks.” Chance recommends Syrus to owners, advising they will see a tremendous value. “Syrus has allowed us to focus our attention on driving our business from top to bottom, whether it’s our corporate executives, district managers, or newly promoted general managers.”For more information about Syrus, visit our website or call 1-800-647-1560 and choose option 3.

About Syrus

Syrus is one of the leading providers of back-office and above-store reporting tools and services in the restaurant industry. Syrus has a unique business model of both software, as well as day-to-day technical and administrative oversight that users can rely on to receive complete and accurate information every day. An account representative manages all data issues including retrieving, monitoring, and cleansing the data collected from POS systems, food distributors, and other data storage devices. The data service is complemented by a full line of back-office tools that improve the productivity level at the store, and accurately forecast product and labor needs each hour. These integrated tools and services provide a higher level of accuracy and free up owners and operators to use the information to cut costs and increase profits. About Carlisle Corporation Carlisle Corporation is a hospitality company that owns, operates and manages its wholly-owned subsidiary, Wendelta Inc, a 96 store Wendy’s franchisee company with operations in Mississippi, North Carolina, Louisiana and Arkansas.


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