Saturday, November 21, 2009

CallCopy One of the Best Places to Work in Columbus for Second Consecutive Year

Call recording vendor ranked among companies with highest levels of employee satisfaction by Business First

COLUMBUS, Ohio – November 19, 2009 – CallCopy, Inc., a leading provider of call recording and quality management solutions, today announced that it has been recognized as a recipient of one of Business First's "Best Places to Work Awards." Winners were announced on Thursday, November 12, 2009 at a luncheon held at the Greater Columbus Convention Center. The awards are given out annually to the top employers in Central Ohio, and are based upon independent workplace satisfaction surveys. CallCopy won the first place award in 2008.
"We are honored to again be recognized by our employees as one of the best places to work in Central Ohio," said Jeff Canter, chief operating officer of CallCopy. "To receive this recognition for the second year in a row says a lot about the pride of our team and our unique corporate culture. We consider the CallCopy team to be one of our organization’s most valuable assets, and remain focused on creating an open and rewarding environment for our employees. We credit the company's many accomplishments to the passion and talent of each team member and will continue to invest in attracting and retaining the best talent."
"For me, the best part of working for CallCopy is the team-oriented atmosphere. I continually feel as though my contributions are recognized and that my voice is heard at all levels of the organization – traits that are increasingly hard to find in a company," said Ken Falk, manager of sales solutions at CallCopy. "People here have a lot of respect for one another and a real passion for what they do. These factors (and many others) not only make CallCopy a great place to work, but a fun place to work as well."
Business First's Best Places to Work Award is a voluntary nomination-based program. Employees of companies nominated for the award were asked to take part in an anonymous online survey though an independent firm. The survey was used to evaluate each company’s workplace policies, practices, philosophy, systems and demographics as well as employee satisfaction. To be eligible, companies had to have a minimum level of local, full-time employees complete the survey. All companies that met the minimum completed survey requirement had their individual scores tallied by a third-party research company. Each company was then ranked against the other companies in their size category. The top companies in each size category were honored as Business First’s Best Places to Work.

About CallCopy

Through its commitment to the highest standards of customer and employee satisfaction, CallCopy has established itself as a leading provider of innovative performance management solutions. The highly scalable, award winning cc: Discover suite delivers advanced call recording, screen capture, quality management, speech analytics, performance management, customer satisfaction survey and workforce management capabilities to contact centers, trading desks, financial institutions and healthcare providers worldwide.

CallCopy empowers organizations to gather business intelligence, which is leveraged to maximize performance through improved employee retention, compliance with government regulations, and a more customer-centric environment.

For more information, visit


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