Wednesday, November 19, 2008

CallCopy Signs Strategic Alliance with NACR

Leading Avaya BusinessPartner to distribute CallCopy’s suite of contact center solutions

COLUMBUS, Ohio – November 18, 2008 – CallCopy, Inc., a leading provider of call recording and quality monitoring software, today announced that it entered into a strategic alliance with NACR, a value added solutions provider and Avaya’s largest BusinessPartner worldwide. NACR will market and distribute cc: Discover, CallCopy’s suite of contact center solutions, using its network of more than 400 employees and sales offices located across the country. The strategic alliance strengthens NACR’s contact center solutions offerings with CallCopy’s easy-to-use, flexible call recording, quality monitoring, hosted customer satisfaction survey and screen capture utilities


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